Privacy Policy

We at Carlton Clocks Ltd. are committed to ensuring that your privacy is protected. This policy explains:

The information we collect and how we use it

You can visit without telling us who you are or revealing any information about yourself. If you wish to submit and enquiry with us however, we will need you to let us know your name, e-mail address and telephone number. This information allows us to contact you upon recpiet of your enquiry details.

We monitor customer use of our web site on an aggregate basis in order to help us develop and improve our web site and service for the benefit of our customers. We will not pass this aggregate information to third parties.

We will not to provide any information about you to third parties, unless you have given us your express permission. This may be necessary in certain circumstances, such as where a clock is to be delivered direct to you by one of our suppliers.

Unlike some sites we do not use “cookies” to collect information about you. In order to enhance your use of the web site you will be given a session ID which will only last for the duration of that visit to the site. Each time you visit the site you will have a different session ID – this will be stored in a “cookie” and removed within 20 minutes of your leaving our site.

How we protect you information

We have in place various security procedures to safeguard your personal information. All personal details are handled with the utmost security and will never be released to any other organisation.

Updating your details

If any information you have provided us with changes, for example, if you change your e-mail address, or if you wish to cancel your registration, please let us know by sending an e-mail to or by sending a letter to Carlton Clocks, Chalfont Station Road, Little Chalfont, Bucks, HP7 9PN

Your consent

By submitting your information you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page and notify you on the site that the terms have changed so that you may be aware of them.

How to contact Carlton Clocks

We welcome your views about our web site and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to